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UK central government market profile to 2010/11
The total ICT market in the UK central government sector reached £3,440m in 2006/07. Kable estimates that it will grow by 4% to £3,577m in 2007/08, growth in the subsequent years though will slow, reaching £3,777m by 2010/11
Published: 04 Jan 2008
Technology and the transformation of social protection
This report examines the systems of welfare benefits and social services that together make up social protection in the UK
Published: 25 Oct 2007
Public sector outsourcing: The big picture to 2012
In this report we examine £74bn of services commissioned by government from the private and third sectors. By 2012 we estimate that this will have grown to a market worth almost £100bn.
Published: 17 Sep 2007
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News
OGC opens door for feedback
1 February 2008
The Office of Government Commerce has launched a Supplier Feedback Service (SFS)
The facility invites suppliers of public sector goods and services to comment on contentious issues and poor practice in public sector procurement, with the aim of helping the government become a better customer.
It said the SFS provides a route for suppliers to raise concerns about public procurement practice when attempts at resolving issues with a contracting authority have failed. The OGC will provide feedback to enquirers on their concerns.
It will also, if appropriate, intervene to encourage the contracting authority to improve its processes to prevent similar problems arising in the future.
If the concerns apply widely to public procurement practice, the OGC may issue general guidance, or take other forms of action.
The SFS will also be used as a learning tool to feed into other areas of OGC activity to improve public procurement practice.
A six month pilot was begun in April 2007. As part of a six month review, it sought feedback from a wide range of stakeholders, including the public sector, supplier representative bodies and those suppliers using the service. This experience has been used to increase knowledge, understanding and take-up of the facility.
Feedback can be submitted to the OGC by filling in an online form. Issues regarding central government procurement are then submitted to the relevant department.
If it concerns a body from another part of the public sector the OGC will forward the issue raised onto the relevant lead authority, which is expected to provide a response.
OGC chief executive Nigel Smith said: "The Supplier Feedback Service is an important tool in the OGC's mission of driving up procurement standards across the board. It gives suppliers the opportunity to feed back their experiences to government and at the same time encourages procuring authorities to improve their processes to ensure better procurement.
"It is part of a wider programme designed to drive-up the level of professionalism in government procurement and will be critical in our initiatives to improve our supplier relationships."
Source: Kable's Government Computing
Publication date: 01/02/2008
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Kable is Europe's leading authority on the impact of e-government and public sector technology. It offers a range of public sector ICT research services, events and publications including GC and Smart Healthcare magazines.
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